Customer Service
Our desire is to provide you with only the highest quality products and services. When your merchandise arrives, we want it to be as good or better than you expected. If it is not, we want to know about it.

We encourage you to contact us to resolve any issues exclusively related to the products you received. Please use our contact form to submit unique inquiries or to communicate anything else you think we should know about.

Repairs
Please call us with your problem, as many issues can be addressed over the phone.

Please send any unit requiring repair to:
3Gen, LLC
Attn: Repairs
23801 Salvador Bay
Dana Point, CA 92629
Be sure to include your name, address, phone number, and a brief description of the problem.

 

 

Tracking Your Order
To obtain the status of an order, enter the Order Number and click Go!.

Confirmation Number:  

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